Version 0.1-draft · Effective 9 November 2026
OperateOne ("we", "us") provides OperateOne Pulse and OperateOne Tap as online services and operates this website. For this policy, the data fiduciary is [registered legal entity name], [registered address].
We process data on the basis of your consent and for legitimate uses permitted by law, including compliance with legal obligations.
Where we rely on consent (for example, KYC document processing and marketing contact), we ask for it clearly at the time of collection. You can withdraw consent at any time by writing to the Grievance Officer. Withdrawal does not affect processing already carried out, and some services (such as paid licences) cannot continue without verification.
We share data only with: our hosting and database provider (Supabase), payment gateways (Razorpay, Cashfree) to process payments, email providers to deliver messages, and authorities where required by law. We do not sell personal data.
Data is stored with access controls that keep each organisation's records separate. KYC documents are kept in private storage with no public links and can be viewed only by authorised verification staff. Payment gateway credentials are encrypted. Administrative access requires multi-factor authentication and is audit-logged.
We keep data only as long as needed for the purposes above and as required by law. See the Data Retention Policy for periods.
You may request access to, correction of, or erasure of your personal data, nominate another person to exercise your rights, and raise a grievance. Some data must be retained to meet legal obligations (for example, tax invoices).
Our services are for businesses and are not directed at children. We do not knowingly process children's data.
[Name], [designation]. Email: support@operateone.in. Phone: +91 91737 66766. We aim to acknowledge grievances within 48 hours and resolve them within the period required by law.
We will post updates on this page and change the version and effective date above. Significant changes will be notified to account owners by email.