Version 0.1-draft · Effective 9 November 2026
Plans, prices, features and usage limits are shown on the pricing page. Pulse and Tap are subscribed to separately, and you can use either or both from one account.
You can pay monthly or yearly. A yearly payment covers 12 months from the start of the period.
At the end of each period, your subscription must be renewed by payment. We send reminders before the period ends. Where automatic renewal is offered, it uses a mandate you approve with your payment provider and can be cancelled at any time.
If a renewal payment is not received, your licence enters a grace period (shown on your plan) during which your team can keep working. After the grace period, the licence expires and access to paid features stops until payment is made. Your data is retained as described in the Data Retention Policy.
Upgrades apply immediately; downgrades apply at the next renewal. If a downgrade removes features you use, those features stop working at that point.
We may change plan prices. Changes apply from your next renewal, and we will tell account owners at least 30 days in advance.